Use case

Build trust with enhanced fraud prevention

Strike the perfect balance between fraud prevention and customer acquisition to let good customers in and keep fraudsters out. The Real Identity Platform offers advanced fraud detection that helps you avoid damage to your brand and reputation while keeping customer data safe.

Read the Identity Fraud Report to understand the latest trends, threats, and techniques in fraud prevention.

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Research

Discover emerging identity fraud trends

The Identity Fraud Report is based on proprietary data and features expert analysis and guidance on fraud detection and prevention. Learn why identity fraud has become a numbers game, with fraudsters favoring quantity over quality, why digital forgeries are increasing, and why fraudsters have turned their attention to national identity cards.

Read the report

Product walkthrough

Discover multi-layered fraud prevention

Stop fraud before it causes damage

Safely drive customer acquisition and protect your business from fraud by identifying fraudsters in real time with the Onfido Real Identity Platform.

With so many points of vulnerability and opportunities for fraudsters to attack, a multi-layered, holistic approach to fraud prevention is the best strategy in the digital economy.

Fraud attacks affect customer experience

Fraud starts at onboarding, but fraudsters have also become adept at launching attacks throughout the customer journey that traverse devices, regions, and industries.

Fraudsters have many different ways to game the system, including the use of first-party fraud, fraud rings, synthetic identities, and large scale attacks. Prevent attacks without compromising the experience for genuine customers.

Why a multi-layered approach?

To combat a wide range of attack vectors, businesses need to build a robust barrier against fraudulent attacks. This requires a multi-layered approach that consists of document and biometric verification, intelligence from trusted data sources, and passive signals. It’s important to have a strategy in place to ensure the right balance between fraud detection and user experience.

Build trust using identity verification

Know in real time if documents are modified or spoofed, if government-issued IDs aren’t authentic or associated with the given name, or if masks are being used to spoof biometric checks - before fraudsters are successfully onboarded.

The cost of onboarding a fraudster can be devastating, including financial fines and penalties, loss of customer trust, and damage to your brand and reputation.

Detect fraud with lower friction

Passive signals harness intelligence related to devices, locations, networks, identities and threats without impacting the experience of genuine users.

Onfido uses these signals to bolster the powerful fraud detection capabilities of our document and biometric verification solutions, even as the most sophisticated fraudsters are looking to cover their tracks.

Monitor fraud signals and intelligence

Catch sophisticated fraud using Device Intelligence. It works in the background to analyze the state of a user’s device, network, and previous intelligence to detect repeat fraudsters and fraud rings — all at zero additional friction to users.

Detect fraud with AI precision

Onfido Atlas’ document analysis leverages machine learning to detect font anomalies and conduct texture analysis—both of which are indicators of falsified documents.

Built from the ground up by a team of 200+ engineers and researchers, Atlas is composed of 10,000+ micro-models that detect specific fraud attack vectors with incredible precision.

Mitigate biometric spoofs; maintain CX

Strike the right balance between security and user experience: Onfido’s biometric verification solution matches ID photos to facial metrics captured in the same flow, ensuring that identity documents have been presented by the rightful owner.

Onfido Motion is iBeta PAD Level 2 conformant, protecting against sophisticated attacks and 3D masks. Customers simply turn their head to verify liveness and detect spoofs in seconds.

Repeat fraud and synthetic identities

When fraudsters find even the smallest vulnerability in a system, they will exploit it. Onfido’s Repeat Attempts and Known Faces give you the tools to shut the door on repeat offenders.

Repeat Attempts prevents large scale document fraud with a real-time comparison to previously onboarded documents, flagging repeat use of credentials across multiple tampered documents.

Known Faces checks to see if the same face has been used to open an account with you before, identifying fraud without additional friction to your users.

Create a 360° view of your customers

Protect your business and build customer trust by detecting and preventing fraud attempts in real time; helping you to stay one-step ahead of fraudsters.

Onfido provides a multi-layered identity verification solution using high performing AI to detect, catch, and mitigate fraud attacks and the latest emerging threats - helping you to know who you really are doing business with.

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Fraud prevention

Let customers in, keep fraudsters out

Build trust in customer identities from onboarding and throughout the customer lifecycle. Enhanced fraud prevention allows you to quickly identify fraudsters before they access your services.

Protect your brand and bottom line

Protect your business revenue by preventing fraudulent attempts at the door using secure identity verification. Safeguard your systems, customer privacy, and brand integrity, all while growing your business and your bottom line.

Get award-winning security solutions

Frictionless fraud prevention

Identify fraudsters before they access services using passive signals that present zero friction for genuine customers while keeping fraudsters out. Staying ahead of today’s digital fraudsters involves a mix of fraud prevention technology, deduplication techniques, and education.

Learn about modern fraudsters

Enable compliance and risk management

Ensure your business remains compliant with AML and KYC regulations with adverse media, PEPs, and sanctions watchlist solutions. Avoid penalties and fines by ensuring risk controls and audit trails with accurate reporting.

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Explore our verifications and signals

Explore the platform

Verification Suite

Access a library of award-winning document and biometric verification s to stop fraud at onboarding.

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Data Verification

Quickly validate identities with trusted data sources and navigate KYC and AML compliance regulations, age verification, and sanction screening requirements—all while reducing fraud risk.

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Fraud Detection

Protect your business from sophisticated fraud and repeat attacks by analyzing passive signals including device and network information.

Discover Fraud Detection

27% increase in fraudulent accounts detected, equating to a cost reduction of $4.2M.

Discover the Total Economic Impact™ of Onfido

Read the Forrester report

93% reduction in fraudulent accounts compared with less sophisticated microcharge verification.

Fernando Plaz, Head of Product, MACH

Read MACH case study

95% automation rate when verifying customers driving increased operational efficiency at scale.

Hasan Luongo, VP of Global Marketing, Chipper Cash

Read Chipper Cash case study

Trusted fraud prevention

FAQ

What is fraud prevention?

Fraud prevention involves a mix of technology and tactics used to detect and stop fraud attacks.

Biometric verification, document verification, and fraud detection can help you prevent fraud and keep your customers, assets, and reputation safe. The Onfido Real Identity Platform includes a library of fraud detection solutions alongside document and biometric verifications and trusted data sources brought together on a single platform. Onfido Studio within the Real Identity Platform allows you to orchestrate the right mix of verifications and signals for each region and level of risk, making fraud prevention simple.

How to prevent fraud?

Our document and biometric checks are overseen by world-class experts, who have worked alongside INTERPOL to train government agencies on document fraud detection. It’s also truly international identity verification, covering over 2,500 document types from 195 countries. For specific fraud prevention tactics, read the 5 must-know anti-fraud strategies.

Can technology be used to prevent fraud?

Fraud detection technology, including passive fraud signals in combination with biometric and document verification, trusted data sources, and deduplication technology can be effectively used for fraud prevention. Education is also an effective fraud prevention measure. Stay up to date on the latest fraud trends by reading the Identity Fraud report.

How can I balance fraud prevention and customer experience?

Levels of identity fraud risk differ from business to business. Therefore, it’s important that your online identity verification lets you set a balance between identity fraud prevention and frictionless user experience that matches your risk appetite and customer base. We offer tailored configurations, so your identity verification works for both your business and your customers.

You can choose the right solution to get the results you want, from light-touch document verification to multi-layered checks including facial biometrics. No matter the configuration you choose, our unique mobile SDK lets you build the ideal flow to get your customers from A to B. Real-time feedback and glare detection mean that they’re not left frustrated with identity verification checks and they can get started sooner.

Why is fraud prevention important?

Fraud prevention is important because it helps protect both your business and customers. Fraud hurts a businesses’ bottom line – in the form of revenue lost to fraud and chargebacks. It can also seriously impact your brand's reputation. Customers want to know they can rely on and trust your business. The more susceptible you are to fraud the less likely they will return.